Resist the urge to punish everyone for one person's mistake

Derek Sivers:

Nine years ago, one guy tried to light his shoes on fire on a plane. Now for all future time, millions of people a day have to queue up to take our shoes off at the airport, because of that one dumb moment.

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It’s important to resist that simplistic, angry, reactionary urge to punish everyone, and step back to look at the big picture.